STATEWIDE 911 BOARD

text-for-911

  • Home
  • Board
    • Board Members
    • Audits & Financials
    • Meetings
    • Meet the team
    • Resolutions
  • Remit Fees
  • Network
    • Network Reports
  • Text-for-911
  • Training
    • Training Calendars
  • PSAPS
    • Training Program
    • PSAP Distributions
    • SOPs
    • Federal Grant
    • COVID Impact on Indiana PSAPS
    • Webinar Recordings
  • Report Trouble
  • Contact Us
  • Login
  • Press Releases

text for 911 platform

On May 14, 2014, a statewide deployment of Text-to-911 was implemented through the Texty platform. This project enables direct access to emergency service for an underserved segment of Indiana's population, those that are deaf or speaking-impaired. Texty also allows 911 centers to convert voice calls to text sessions if the situation requires it. Indiana has the ability, via the IN911 system to Text-from-911 to the public.  This service has improved communication capabilities between 9-1-1 centers and the general public.

On June 6, 2016, The Treasurer of State Kelly Mitchell announced the completion of the Text-to-911 deployment to all 92 counties in Indiana. 

Coverage Map

Picture
  • Can you send 911 a text?
  • How do you text 911?
  • When do you text 911?
  • What else you need to know?
  • Learn More
<
>
Yes, in all 92 counties in Indiana. 

On June 6, 2016, The Treasurer of State Kelly Mitchell announced the completion of the Text-to-911 deployment to all 92 counties in Indiana. ​
Picture
Picture
  • Find the message or messaging icon or menu choice on your phone. Do not use a text app you downloaded.
    • Select 'create a new text message'.
    • Put 911 in the to: field.
    • Put your emergency and your location in the message body.
    • Do not attach or send pictures or videos.
    • Keep your message short and do not use abbreviations.
  • After you enter your text, press send.
  • If text to 911 is not available in your area you will receive a message instructing you to dial 911.
  • Continue your dialog with the 911 center, and follow their instructions.
Picture
Picture
  • Make a voice call when you can.
  • Text if you can't make a voice call, or if a voice call would put you in danger.
  • Text-to-911 is not as fast as making a voice call. The 911 center may ask you to make a voice call if you don't know your location.
  • Your phone must be able to send a text message. You can find out if you have this capability by texting a friend or family member to be certain.
  • Text-to-911 allows limited location information so it is important that you provide your location within your text message. 
  • If text-to-911 doesn't go through, you will get a 'bounce-back' message telling you to make a voice call to 911.
Picture
Where can I learn more about text-to-911?
  • ​www.fcc.gov/text-to-911
  • www.textty.com
  • www.fcc.gov/consumers/guides/text-911-quick-facts-faqs






Picture
EMAIL
statewideboard@in911.net
PHONE
​
317.234.8362
ADDRESS
10 W. Market St. Suite 2420
Indianapolis, IN 46204
Picture
Proudly powered by Weebly
  • Home
  • Board
    • Board Members
    • Audits & Financials
    • Meetings
    • Meet the team
    • Resolutions
  • Remit Fees
  • Network
    • Network Reports
  • Text-for-911
  • Training
    • Training Calendars
  • PSAPS
    • Training Program
    • PSAP Distributions
    • SOPs
    • Federal Grant
    • COVID Impact on Indiana PSAPS
    • Webinar Recordings
  • Report Trouble
  • Contact Us
  • Login
  • Press Releases