STATEWIDE 911 BOARD

Training Program

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In August 2017, the Statewide Board formed a Training Standards Committee with the purpose to help develop a training program that would:
  1. Assist local departments with the expenses of the training telecommunicators.
  2. Professionalize the skills of telecommunicators in Indiana.
  3. Collaborate with local PSAPs in developing a schedule and standardization with training.

​In December 2017, the Statewide 911 Board approved the recommended minimum training guidelines for telecommunicators. These guidelines identify nationally recognized, universally accepted, minimum topics that can be used to train aspiring and current 911 telecommunicators.

​The Board earmarked funds to provide certified basic training and recertifications for Indiana telecommunicators beginning in January 2018. ​
RECOMMENDED MINIMUM TRAINING GUIDELINES FOR TELECOMMUNICATORS
Recommended Minimum Training Guidelines for the 911 Telecommunicator.pdf
File Size: 165 kb
File Type: pdf
Download File

TRAINING GUIDELINES AND FUNDING SOP
sop-isb-4.06_training_guidlines_and_funding.pdf
File Size: 366 kb
File Type: pdf
Download File

sb 158
Senate Bill 158.pdf
File Size: 126 kb
File Type: pdf
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SB 158 Help Guide and FAQs.pdf
File Size: 209 kb
File Type: pdf
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EMAIL
[email protected]
PHONE
​
317.234.8362
ADDRESS
10 W. Market St. Suite 2420
Indianapolis, IN 46204
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  • Home
  • Board
    • Board Overview
    • Board Members
    • Audits & Financials
    • Meetings
    • Meet the team
    • Resolutions
  • Remit Fees
  • Network
    • Network Overview
    • Network Reports
  • Text-for-911
  • Training
    • Dispatcher Training Videos and Information
    • State Funded Training Program
    • Board Sponsored Training
    • Training Calendars
  • PSAPs
    • PSAP General Information
    • PSAP Distributions
    • SOPs
    • Press Releases
    • Webinar Recordings
    • COVID Impact on Indiana PSAPS
  • Report Trouble
  • Contact Us