STATEWIDE 911 BOARD

Training Program

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In August 2017, the Statewide Board formed a Training Standards Committee with the purpose to help develop a training program that would:
  1. Assist local departments with the expenses of the training telecommunicators.
  2. Professionalize the skills of telecommunicators in Indiana.
  3. Collaborate with local PSAPs in developing a schedule and standardization with training.

​In December 2017, the Statewide 911 Board approved the recommended minimum training guidelines for telecommunicators. These guidelines identify nationally recognized, universally accepted, minimum topics that can be used to train aspiring and current 911 telecommunicators.

​The Board earmarked funds to provide certified basic training and recertifications for Indiana telecommunicators beginning in January 2018. ​
RECOMMENDED MINIMUM TRAINING GUIDELINES FOR TELECOMMUNICATORS
Recommended Minimum Training Guidelines for the 911 Telecommunicator.pdf
File Size: 165 kb
File Type: pdf
Download File

TRAINING GUIDELINES AND FUNDING SOP
SOP ISB 4.06 Training Guidelines and Funding.pdf
File Size: 91 kb
File Type: pdf
Download File

sb 158
Senate Bill 158.pdf
File Size: 126 kb
File Type: pdf
Download File

SB 158 Help Guide and FAQs.pdf
File Size: 209 kb
File Type: pdf
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EMAIL
statewideboard@in911.net
PHONE
​
317.234.8362
ADDRESS
10 W. Market St. Suite 2420
Indianapolis, IN 46204
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  • Home
  • Board
    • Board Members
    • Audits & Financials
    • Meetings
    • Meet the team
    • Resolutions
  • Remit Fees
  • Network
    • Network Reports
  • Text-for-911
  • Training
    • Training Calendars
  • PSAPS
    • Training Program
    • PSAP Distributions
    • SOPs
    • COVID Impact on Indiana PSAPS
    • Webinar Recordings
  • Report Trouble
  • Contact Us
  • Login
  • Press Releases